The Mekân Perfect Fit Promise
Made to fit.
Or we remake it.
Every curtain and blind is cut and sewn by hand to your measurements. Check them with us for free before we cut, and if anything we make falls short of what you measured, we remake it. No installer call-out, no fuss.
Fit to your measurements
Use the free Measure Check and we confirm every size before a thread is cut. If it does not fit the window you measured with us, we remake it free.
Made without faults
Hand finished and checked before it leaves the workshop. If it arrives with a manufacturing fault or a wrong cut, we remake it free.
Exactly what you ordered
Built to the fabric, colour and style on your order. Order a free sample first, so the colour in your room is the colour you chose.
How we keep it perfect
It starts with a free Measure Check
Measuring is the one step we cannot do for you, so we check it with you. Send your sizes with three quick photos and we confirm everything is right before we make a thing. It is the surest way to get it perfect first time, and it is what the Promise is built on.
Measure with our guide
Two minutes and a steel tape. Our measuring guide walks you through every window, step by step.
Send three photos
The tape across the width, the tape down the drop, and a wide shot of the whole window. We check the sizes and look for anything in the way.
We confirm, then we cut
We confirm the sizes, or flag anything that looks off. The spec we confirm together is the spec the Promise covers.
What the Promise covers
Covered
- ✓It does not fit the measurements we confirmed in your Measure Check. Free remake.
- ✓A manufacturing fault or a wrong cut. Free remake.
- ✓It arrives faulty or damaged in transit. Free remake or replacement.
Not covered, but we will still help
- ·A change of mind on colour or fabric once it is made. That is what free samples are for.
- ·Slight colour variation between dye lots, or between a screen and the real fabric. This is natural in every made textile.
- ·A mis-measure where the Measure Check was skipped, or sizes changed after we confirmed them. We will remake it for you at cost.
- ·Damage after it is installed.
Made by hand in Australia
Start with a free sample and a free check
See and feel the fabric in your own light, measure with our guide, and let us check it before we make a thing. That is how we stand behind every piece.
Order free samples Start a Measure Check